To get a quote for shipping to Canada or other countries, please click here. Keep in mind that international shipping is VERY expensive, so you might want to buy the book through your country’s Amazon site. I can always mail you a signed “bookplate” that you can put inside your copy.
Hi. I'm Mark Graban
I help businesses leaders and workers improve their activities and processes. With methods grounded in Lean, math and science — backed by data. Better to make choices based on facts — instead of opinions, hunches, or feelings. Learn how to convert data, metrics, and charts into knowledge and wisdom — to drive more improvement. That’s what I do and why I wrote "Measures of Success."