Has Nurse Turnover Changed?

By Mark Graban February 8, 2019 Examples

Here’s a great video from my friend Skip Steward: An image of the Process Behavior Chart:

Did This Intervention Reduce Blood Culture Contamination Rates?

By Mark Graban July 23, 2018 Examples

Here is a Process Behavior Chart looking at blood culture contamination rates for a hospital lab. See the original blog post. See the entire blog

“ER wait times down, but only slightly” or ER wait times are virtually the same?

By Mark Graban July 20, 2018 Examples

Here is an “X Chart” (part of the Process Behavior Chart methodology) looking at emergency department patient waiting times. See the original blog post. See the

Context and a “Process Behavior Chart” Instead of Two Data Points: Reshoring Statistics

By Mark Graban July 19, 2018 Examples

Read the original blog post Somebody at A.T. Kearney sent me a link to their recent report on reshoring, with the headline: Reshoring in Reverse Again US

Is the Reported Drop in Major League Baseball Attendance a “Signal” or “Noise” in the Data?

By Mark Graban June 22, 2018 Examples

Read the original blog post Read the original blog post Is the Reported Drop in Major League Baseball Attendance a “Signal” or “Noise” in the

Should This Japanese Hospital React to a Dip in Kaizen Submissions?

By Mark Graban May 15, 2018 Examples

Read the original blog post Read the original blog post Should This Japanese Hospital React to a Dip in Kaizen Submissions?

Are Minor League Baseball Games Getting Slower or Faster?

By Mark Graban March 29, 2018 Examples

Read the original post Read the original post Are Minor League Baseball Games Getting Slower or Faster?

Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look for Longer-Term Trends?

By Mark Graban March 8, 2018 Examples

Read the original blog post Read the original blog post Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look for

Every Metric Has Variation – What Can We Learn from NCAA Football Attendance?

By Mark Graban February 21, 2018 Examples

Read the original blog post Read the original blog post Every Metric Has Variation – What Can We Learn from NCAA Football Attendance?

Visualizing Metrics & Managing Improvement Properly: Webinar Registration Numbers

By Mark Graban December 14, 2017 Examples

Read the original blog post Read the original blog post Visualizing Metrics & Managing Improvement Properly: Webinar Registration Numbers